Same Policy Everywhere
Whether you access fafajp on mobile, desktop or tablet, your privacy protections remain identical. No hidden differences between platforms.
LEGAL REFERENCE
Your Data. Your Control. Our Promise.
We keep your account details, payment records and personal information secure. This policy shows exactly how we handle what you share with us when you open an account...
Data EncryptedPayment SecureYour Privacy FirstTransparent PracticesIndonesia Compliant
What We Collect and Why
When you join fafajp, we collect your name, email, phone number and payment information to verify your account and process deposits through DANA, OVO, GoPay and QRIS. We also track your activity within the lobby—which games you open, your session history and account balance—to deliver the right experience and detect fraud. We never sell your data to third parties. Your information stays
within our systems and trusted payment partners in supported regions where local law permits.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Questions About Your Privacy
Team online
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your personal data or account information.
Account Settings
Log in to your fafajp account and visit Settings to review, update or request export of your personal information anytime.
Data Requests
Submit a formal data access or deletion request through our support portal. We respond within 14 days in compliance with regional requirements.
EDITORIAL CLARITY
How We Earn Your Trust
Encryption Standard
All account logins, payment transactions and personal data travel over TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS details...
Third-Party Audits
We commission annual security reviews from independent firms to verify our data handling, payment processing and fraud detection systems meet...
Transparent Logging
Every access to your account—login, deposit, withdrawal—is logged and visible in your activity feed. You see what we see about...
Payment Partner Vetting
DANA, OVO, GoPay and QRIS integrations are certified by their respective operators. We do not store your wallet credentials; they...
No Data Broker Ties
We do not share your name, email or phone with data brokers, ad networks or marketing firms. Your contact details...
Incident Response Plan
If a breach occurs, we notify affected users within 24 hours and publish a transparent incident report. We maintain cyber...
PLATFORM COMPARISON
Consistency Across Our Platform
Unified Account Data
Your account information, deposit history and game activity sync across all devices. One account, one privacy standard, everywhere.
Consistent Payment Handling
DANA, OVO, GoPay and QRIS transactions follow the same security protocol regardless of device, time of day or lobby section you're in.
Single Privacy Team
One team manages data requests, breach response and policy updates across the entire fafajp platform. No fragmented processes.
Aligned Retention Rules
We keep your data for the same duration whether you're active or dormant. Account closure triggers the same deletion timeline everywhere.
Unified Audit Trail
Your activity log, login history and transaction record follow one standard format across all fafajp interfaces and payment rails.
Coordinated Updates
When we update this privacy policy, the change applies to all users simultaneously. No staggered rollouts or regional exceptions.
SERVICE CONTEXT
What Shapes Our Privacy Approach
01
Indonesia-First Design
We built fafajp around how Indonesia players actually move money—DANA, OVO, GoPay and QRIS. Our privacy controls reflect that reality.
02
Account Verification
We verify your identity once at signup so you never re-enter sensitive details. One-time verification, ongoing account access without friction.
03
Session Privacy
Your lobby activity—which games you open, how long you play—stays on your device and our secure servers. Not shared with game providers.
04
Payment Isolation
DANA, OVO, GoPay and QRIS credentials are handled by their operators, not us. We see only transaction confirmations, never your wallet passwords.
05
Minimal Data Retention
We delete inactive account data after 24 months. Your payment history stays longer for tax compliance, but personal details are purged.
06
Opt-Out Controls
Turn off marketing emails, activity notifications and promotional SMS in Settings anytime. We respect your communication preferences immediately.
Privacy Questions Answered
No. We never sell your name, email, phone or account activity to third parties. Payment partners like DANA, OVO, GoPay and QRIS see only transaction data they need to process your deposit.
Active accounts retain full data indefinitely. Closed accounts are purged after 24 months, except payment records kept for 7 years for tax and fraud compliance in supported regions.
No. Those payment operators handle credential encryption themselves. We receive only transaction confirmations. Your wallet login details never touch our infrastructure.
Yes. Log into Settings, select Data & Privacy, then choose Export or Delete. Export requests return your data in 48 hours; deletion is permanent after a 14-day confirmation window.
We notify all affected users within 24 hours with details of what was accessed. We publish a transparent incident report and offer free credit monitoring where applicable in your region.
Yes, for login sessions and fraud detection. No third-party ad trackers. You can disable non-essential cookies in Settings without losing account access or deposit functionality.
Closing your account triggers a 14-day hold period. After that, personal data is deleted. Payment records for DANA, OVO, GoPay and QRIS transactions are archived separately for compliance.